Terms of Service
Last updated July 2026
This is a plain-language summary of how RentLens works. It is written to be clear, not to be legalese.
1. Agreement
By creating an account or using RentLens, you agree to these Terms of Service and our Privacy Policy. If you don't agree, please don't use the service.
2. What RentLens is
RentLens is a rental analytics tool for Ontario renters and property owners. It estimates fair market rent, checks rent increases against the Ontario guideline, and helps you compare moving vs staying.
Estimates are informational only. They are not an appraisal, and not financial or legal advice. Always confirm important decisions with the appropriate professional or the Landlord and Tenant Board.
3. Your account
You're responsible for the information you add and for keeping access to your account secure. Provide accurate information — RentLens is only as good as the data in it.
4. Your content
You keep ownership of the property information, leases, and photos you upload. You grant RentLens permission to store and process that content to provide the service — including AI processing of lease documents to extract key terms, and using verified data in anonymized, aggregated form to improve estimates (see the Privacy Policy, and your contribution settings, for details).
5. Acceptable use
You agree not to:
- submit fake, manipulated, or deliberately misleading data;
- create duplicate or fraudulent property listings;
- attempt to manipulate market estimates;
- scrape, resell, or misuse the service or other users' data.
6. Data quality & moderation
To keep estimates trustworthy, RentLens automatically detects duplicates and suspicious values, and authorized staff may review, flag, verify, merge, or remove data, and suspend accounts that abuse the service. This review is part of operating RentLens and is not optional.
7. Changes, termination & governing law
We may update the service and these terms; we'll update the date above when we do. You can delete your account at any time from Settings. These terms are governed by the laws of Ontario, Canada.
8. Contact
Questions about these terms? Reach us at support@rentlens.ca.